ChatBot development services for health & wellness company

ChatBot development services for health & wellness company

Healthcare

Industry:

Client Description:

The client is a global corporation specializing in the manufacture and sale of healthy lifestyle products including functional foods, weight management, sports nutrition and cosmetics.

Goals:

Create a ChatBot in Telegram to increase user retention and engagement in specific weight loss or weight gain programs. The company developed processes in the format of competitions and marathons, which we translated into a digital environment.

Key tasks:

1. Create a highly loaded and fault-tolerant system:

Develop an architecture that ensures stable performance under high load, with security requirements as per AWS Foundational Security Best Practices v1.0.0.
Create regular data backups that ensure data is backed up on a regular basis.

2. ChatBots creation and management:

Develop a mechanism for creating new ChatBots with support for interaction between them.
Create integration with various platforms, including Telegram, Facebook and others.

3. Create an administrative panel:

Develop a user-friendly administration interface that allows flexible customization of bot behavior.

4. Create automatic report generation:

Create automatic daily reports sending in image and PDF format.
Set up tools to visualize user results.

5. Mailing list system creation:

Implement a system of personalized mailings with special offers to increase user loyalty.

6. Customize localization:

Customize a complete ChatBot adaptation for 40 different markets, taking into account local language and cultural sensitivities.

Results:

Thanks to our ChatBot implementation, the company is able to collect detailed analytics, generate reports on the results of competitions, which helps to increase user activity and at the same time promote products.
The ChatBot helps users to achieve their goals, the company to improve the efficiency of programs, and to integrate product promotion in accordance with the global development strategy.